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SosyalStudio Support & FAQ

Everything you need to know about our direct main provider platform, password-free delivery, and secure payments.

SosyalStudio is not a reseller or broker website—we are a direct main provider (Primary Source). While most platforms source services from third parties and apply high markups, we utilize our own primary server infrastructure. This allows us to guarantee the most competitive wholesale prices, top-tier service quality, and instant automated delivery across global social networks.

ABSOLUTELY NOT. SosyalStudio operates strictly under a 100% password-free policy. We will never ask for your passwords, login credentials, or account access codes. To fulfill your order, all we need is your public account username or target post URL.

We provide encrypted and secure payment gateways for both international and local users:

  • Payzink: Primary international card gateway accepting credit and debit cards globally.
  • Shopier: Secure checkout gateway for debit/credit cards issued in Turkey.
  • Cryptomus: Global USD-denominated cryptocurrency checkout.
  • Bank Transfer / FAST: Instant local bank transfers for Turkish accounts.

Because we operate as a direct main provider without paying reseller commissions to third-party panels. Operating our own core system enables us to pass maximum cost savings directly to our customers while maintaining superior quality standards.

As soon as payment confirmation is received from Payzink, Shopier, Cryptomus, or FAST, your order enters our automated execution queue immediately. Most digital services start within 0 to 60 minutes after payment clearance.

Periodic updates on social networks may cause natural metric fluctuations over time. However, for packages explicitly purchased with a "Refill Guarantee," any metric drops occurring within the guaranteed timeframe (e.g., 30 Days) are replenished free of charge upon submitting your Order ID to our WhatsApp support (+90 538 351 46 26).

Due to the nature of instantly rendered digital goods, orders that have entered delivery or have been completed are non-refundable. Full refunds are granted solely if a system failure prevents your order from initiating within 72 hours of payment.

Your social media profile or target link MUST remain set to "Public" throughout the entire processing period. Our automated system cannot process deliveries directed to private accounts.

100% secure. All credit and debit card transactions are encrypted and processed through licensed, PCI-DSS compliant payment providers (Payzink and Shopier). SosyalStudio never holds or stores raw credit card details.

We serve as a primary provider for Instagram, TikTok, YouTube, Spotify, Snapchat, Telegram, Twitter (X), Facebook, as well as gaming currencies like PUBG Mobile UC and Whiteout Survival Frost Stars.

Yes! Through our primary global card gateway Payzink and Cryptomus (crypto), you can easily pay using any international card or cryptocurrency worldwide.

Changing your account username mid-order breaks the automated tracking link and halts delivery. Refunds or refills cannot be issued for orders interrupted by username changes before completion.

We strongly recommend waiting for your existing order to finish before placing a new one for the exact same URL to avoid tracking discrepancies across platform counters.

Zero risk. SosyalStudio's delivery protocols strictly adhere to platform safety guidelines and algorithm velocity limits. Because we never require passwords, your account remains completely safe.

Yes! As a direct main provider, we support marketing agencies, digital managers, and reseller panels with API integration and volume discounts. Contact our WhatsApp support for partnership onboarding.

Verify that your profile is set to "Public," then send your Order ID directly to our WhatsApp support team at +90 538 351 46 26 to initiate a refill verification.

Large orders are automatically dripped gradually (drip-feed fulfillment) to maintain natural engagement growth patterns and keep your profile safe.

24/7 FAST bank transfers clear instantly in our bank accounts, triggering immediate automated dispatch. Standard wire/EFT transfers process as soon as bank confirmation is completed.

Yes. All transactions conducted on SosyalStudio are billed in strict compliance with commercial regulations. You can share your billing info via WhatsApp for invoice requests.

You can reach our dedicated support team 24/7 via our official WhatsApp support line at +90 538 351 46 26 or through the contact section on sosyalstudio.com.

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